National Level Workshop on Quality Improvement and Patient Safety: A NABH Perspective

Workshop Overview

The International Institute of Quality Accreditation & Rankings (IIQA) presents a practical and experience-driven workshop on Quality Improvement and Patient Safety: A NABH Perspective, designed to help hospitals and healthcare organisations understand, implement and strengthen structured quality improvement and patient safety systems.

The workshop focuses on the practical application of NABH quality and patient safety principles, including quality improvement programmes, patient safety systems, quality indicators, incident reporting, risk identification, root cause analysis, corrective and preventive actions, clinical audits, monitoring mechanisms, documentation and continuous improvement.

Participants will gain practical insights into developing a systematic approach where quality and patient safety become an integral part of everyday hospital operations.

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Dr. T. Ravinder Reddy
Dr. T. Ravinder ReddyCEO, IIQA
Keynote Speaker

Dr. T. Ravinder Reddy

CEO, International Institute of Quality Accreditation & Rankings (IIQA)

L.L.B. (O.U)L.L.M. – Constitutional Law (O.U)Ph.D. (K.U)Alumnus – I.I.M. Ahmedabad
President of India Medal Awardee
Accreditation, Rankings and Institutional Establishment Expert

Dr. T. Ravinder Reddy is an expert in Accreditation, Rankings and Institutional Establishment, with professional expertise supporting Universities, Engineering, Medical and other Higher Educational Institutions.

This workshop provides practical perspectives on healthcare quality systems, accreditation preparedness, documentation, performance monitoring, patient safety and continuous improvement.

Areas of Expertise: Accreditation · Quality Assurance · Institutional Excellence · Healthcare Quality · Performance Analysis · Continuous Improvement · Documentation & Compliance

Why Attend the Quality & Patient Safety Workshop?

Quality improvement and patient safety require systems that identify risks, monitor performance, learn from incidents and deliver measurable improvement.

Patient Safety SystemsEstablish structured safety programmes, goals, practices and monitoring.
Quality ImprovementIdentify gaps, prioritise projects and measure the results of interventions.
Indicators & DataSelect indicators, validate data, review trends and act on performance.
Incident LearningStrengthen incident, near-miss and adverse-event reporting and review.
RCA & CAPAAnalyse root causes, assign corrective actions and verify effectiveness.
Clinical AuditUse audit, reassessment and evidence to sustain successful improvements.
QUALITY REQUIREMENT → IMPLEMENTATION → MONITORING → ANALYSIS → IMPROVEMENTBuild a hospital culture where quality and patient safety guide daily practice.

Quality & Patient Safety NABH Perspective

The NABH perspective treats quality improvement and patient safety as structured, ongoing organisational processes.

Core Quality & Safety Areas

  • Patient Safety Programme
  • Quality Improvement Programme
  • Quality Indicators
  • Patient Safety Goals
  • Incident and Near-Miss Reporting
  • Adverse Event Analysis
  • Risk Identification and Assessment
  • Root Cause Analysis
  • Corrective and Preventive Action
  • Clinical Audit
  • Improvement Projects
  • Monitoring and Evaluation
  • Documentation and Evidence
  • Continuous Improvement

The Improvement Cycle

Identify safety risks and performance gaps, analyse the underlying causes, implement a measurable response, evaluate effectiveness and sustain proven practices.

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NABH Quality & Safety Framework

Patient SafetyCulture, risk identification, harm prevention, safety practices and monitoring.
Quality ImprovementOpportunities, planning, interventions, outcome measurement and effectiveness.
Quality IndicatorsSelection, collection, trends, performance review and improvement action.
Incident ManagementIdentification, reporting, near misses, adverse events, RCA and corrective action.
Risk ManagementAssessment, prioritisation, controls and monitoring.
Continuous ImprovementGap analysis, action, reassessment and sustained results.

What Will the Workshop Cover?

01

NABH Perspective on Quality & Safety

  • Quality in healthcare
  • Patient safety as a core objective
  • Structured quality and safety programmes
  • Roles, responsibilities and culture
02

Patient Safety Programme

  • Patient safety principles and risks
  • Clinical and support-area practices
  • Prevention of avoidable harm
  • Monitoring, staff involvement and culture
03

Quality Improvement Programme

  • Identify quality gaps
  • Select improvement priorities
  • Plan and implement interventions
  • Monitor and sustain outcomes
04

Quality Indicators & Monitoring

  • Indicator selection and definitions
  • Data collection and validation
  • Trend analysis and benchmarking
  • Performance review and action
05

Incident, Near-Miss & Adverse Events

  • Identification and reporting systems
  • Classification, escalation and review
  • Learning from incidents
  • Preventive measures
06

Root Cause Analysis & Corrective Action

  • RCA triggers and methodology
  • Contributing factors and process analysis
  • Corrective and preventive action
  • Ownership and effectiveness monitoring
07

Risk Management & Proactive Safety

  • Risk identification, assessment and priority
  • Proactive risk management
  • FMEA concepts and preventive controls
  • High-risk monitoring and reassessment
08

Clinical Audit & Improvement

  • Audit purpose and planning
  • Topics, standards and criteria
  • Data, gaps and action plans
  • Re-audit and demonstrated improvement
09

Documentation, Evidence & Records

  • Quality and patient-safety records
  • Incident, indicator, RCA and CAPA evidence
  • Audit and committee records
  • Traceability and data consistency
10

Effectiveness & Sustained Improvement

  • Post-intervention monitoring
  • Performance comparison over time
  • Recurring-problem identification
  • Standardisation and cycle closure
11

Quality Committees & Participation

  • Committee roles and functions
  • Multidisciplinary participation
  • Indicator, incident and RCA review
  • Management review and follow-up
12

Hospital Quality Improvement Action Plan

  • Priorities, gaps and root causes
  • Actions, responsibilities and timelines
  • Monitoring and effectiveness
  • Continuous-improvement roadmap

What Will You Gain?

1NABH quality-improvement and patient-safety perspective
2Patient-safety and quality-improvement programme design
3Quality indicators, monitoring and performance analysis
4Incident, near-miss and adverse-event management
5Risk assessment, RCA and CAPA
6Clinical audit and improvement-project planning
7Documentation, evidence and quality-committee functioning
8Hospital-level action planning and sustainable improvement
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Who Can Participate?

Hospital Leadership

  • Chairpersons, CEOs and Directors
  • Medical Superintendents
  • Hospital Administrators and Senior Management

Quality & Accreditation Teams

  • Quality Managers and NABH Coordinators
  • Accreditation and Quality Assurance Teams
  • Patient Safety and Risk Management Teams

Clinical Teams

  • Doctors and Nursing Professionals
  • Department Heads and Clinical Coordinators
  • Infection Control, Pharmacy and Laboratory Teams

Support & Functional Teams

  • HR, Administration and Medical Records
  • Biomedical, Facility, Housekeeping and CSSD
  • Dietary, Security and IT Teams

Designed for: Hospitals · Medical Colleges · Multispecialty Hospitals · Specialty Hospitals · Healthcare Organisations · NABH Applicant Hospitals · NABH Accredited Hospitals

Workshop Details

DateTo Be Announced
Time10:00 AM to 5:00 PM
ModeOnline

For Indian Healthcare Institutions

Workshop Focus: NABH · Quality Improvement · Patient Safety · Quality Indicators · Risk Management · Incident Analysis · RCA · CAPA · Clinical Audit · Continuous Improvement

Certificate of Participation

All registered participants will receive an IIQA E-Certificate of Participation upon successful completion of the workshop.

The certificate may be used as a record of professional learning and participation in the quality and patient safety workshop.

IIQA
INTERNATIONAL INSTITUTE OF QUALITY
ACCREDITATION & RANKINGS

E-Certificate of Participation

Quality Improvement and Patient Safety: A NABH Perspective

Important Note

Participation in the workshop does not guarantee NABH accreditation. Accreditation decisions are made by NABH according to its applicable criteria, procedures and assessment process.

Participation Fee

Additional Participant
₹3,000/-

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Strengthen THE preparedness · Improve institutional performance · Pursue ranking excellence

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Dr. Toodi Ravinder Reddy, CEO., IIQA.

Dr. Toodi Ravinder Reddy , CEO ., IIQA.

CEO, International Institute of Quality Accreditation & Rankings (IIQA)
L.L.B. (O.U.) | L.L.M. – Constitutional Law (O.U.) | Ph.D. (K.U.) | Alumnus – IIM Ahmedabad | President of India Medal Awardee Accreditation & Ranking Expert

CEO - IIQA- USA H.E VISITS( AUG-2025)

OFFICES (OFFLINE/ONLINE):

Hyderabad, Vishakapatnam, Guntur, Chennai, Coimbotore, Bangalore, Mumbai, Bhopal , Chandigarh, New Delhi, California, New York, and Boston

Contact Details: toodi.ravi@gmail.com,
+91 99590 26392